FAQ
- Some Frequently Asked Questions about Kustom Sites
Builder
1. Where can I see the features of what is offered
on each plan that you have?
2.
Do I need technical or design skills to develop a
great site?
Not
really. With our comprehensive Kustom Sites Builder
and basic planning, you can develop a professional,
full-featured website without learning HTML or complicated
software. While most services offer limited site building
options that leave you with a "cookie-cutter"
website, our website-building tools gives you the
freedom and flexibility to easily design a site that
truly fits the needs and personality of your business,
club, organization or interests.
You
can also choose to get your entire website built by
our expert website designers by opting for the "WE-Build"
service. Once the site is designed and published the
first time, you can then update or make changes to
everything on your site with point-and-click ease.
Kustom Sites Builder is easy to use for novices, yet
sophisticated enough for more experienced users.
3.
How do I upgrade my plan to the next level plan offered?
-
Log in to your Kustom Sites Builder Page Manager.
-
Click
"upgrade your pack" link, which appears
in the menu.
-
Select
the desired upgrade pack.
-
Click
submit button when completed.
Note:
All upgrade requests are subject to approval by
your administrator. YOU MAY UPGRADE BUT NOT DOWNGRADE
AND RETAIN THE SITE YOU HAVE BUILT.
4.
How would a website help my business?
Whether
you are looking to expand your customer base or better
serve your current customers, a Website helps you
communicate what makes your business unique, and it
provides 24 hour a day access to the information your
customers need - freeing up your time and resources.
Your visitors can:
1. View photos of your past projects and learn what
you do or about the quality of your work.
2. Read your menu and then call to make a reservation.
3. Purchase your products from anywhere in the country.
4. Download your latest catalog instead of requesting
it by mail.
No matter what the goal or purpose of your Web site
is, Kustom Sites Builder enables you to develop a
high-quality site that meets your needs.
5.
I already have a website with another service. Can
I transfer it?
You
can easily copy and paste content from other HTML
pages and add that content to your website. But Kustom
Sites Builder does not allow direct file importing
to the root directory. You may also retain the existing
domain name by re-pointing it to our servers.
6.
What are the advantages of selecting Kustom Sites
Builder WE Build services?
WE-Build
(short for Web-design Expert Build) allows you to
get your complete website built by us (instead of
building it yourself), for a nominal one-time Web-design
Expert fee of $225.00.WE-Build Features:
-
Your
website will be completely built and published by
a team of Web-design Experts
-
A
nominal one-time WE-Build fee will be applicable
in addition to the plan charge
-
There
is no restriction on the number of pages that we
design for you except as applicable for your plan
-
Your
site will ideally be up within 3 to 5 days of providing
us ALL the required information and photos
-
Includes Free updates for up to 30 days from the
date of hand-over of website
7. What are the main features
of Kustom Sites Builder?
-
Simple
step-by-step wizards
-
Attractive
Welcome Page builder
-
Build
Sites with up to 70 Pages
-
Customizable
Flash Intro
-
Comprehensive
Shop Builder for E-Commerce Customers
-
Full-function
Online Image Editor for Photos
-
Form
Page Creator
-
Over 700 designs (15000+ templates)
-
Fully
integrated, feature-rich Blog module and much more
8.
What are the main advantages of Kustom Sites Builder?
The
following are some of the advantages of our site
building software:
-
A
professional quality website, up and running in
a short amount of time
-
User friendly and easily customizable interfaces
-
A
complete website with all its frills and features
-
Sleek
and attractive professional designs
-
Customizable
easy-to-use Flash Animation creator
-
A
Welcome Page creator that is completely unique and
personalized
-
Shopping
Page creator for a usable e-commerce shopping cart
-
A
robust, online, full-functional, Image Editing module
-
Online Forms creator enables users to create forms
online with absolutely no programming knowledge
9. How is Kustom Sites Builder
different from other online website creation tools
that are available?
-
Kustom
Sites Builder is powered by the most comprehensive
website building and maintenance tool available
on the Internet. Its sheer range of unique features
and ease-of-use ensures that we stay way ahead of
our competition.
-
Kustom
Sites Builder is powered by the first and the only
one among the range of online website builders available
today to be rigorously tested and certified by the
internationally acclaimed NSTL, the world's first
independent software quality certifying authority,
based in Philadelphia.
-
Kustom Sites Builder is powered by the first and
the only online website builder to be developed
under the stringent ISO 9001:2000 certified processes.
-
Unlike
other website builders, Kustom Sites Builder ensures
that your site design gallery is ever growing and
constantly up to date. Thus the number of different
website designs that you can offer your customers
is practically unlimited.
-
Unlike
other competitors, we are committed to ensuring
the most comprehensive website builder available
on the Internet.
10. How long will it take
for me to build a website?
With
Kustom Sites Builder, building websites is quick and
easy! We have performed extensive usability tests
with a wide variety of end users (mostly involving
non-technical people whose knowledge is limited ONLY
to browsing the Internet). The results show that it
would take an average user around 60 minutes to build
an entire 10 page website complete with Welcome Page,
flash animations, including a three product e-commerce
page with shopping cart.
11. Do I have to be connected
to the Internet to create my website?
Yes.
This is the only and principal requirement for Kustom
Sites Builder. Remember this is an online site creation
tool. You need not install any software in order
to create websites all you need to do is just to
be online with your regular browser.
12.
What are 'Categories'?
Categories
are classifications of the different types of Designs
/ Templates available with Kustom Sites Builder for
creating your website. Examples of Categories include:
Automobile Related, Health & Life Style, Education
etc. However, some designs may be manually altered
to fit other categories by our designers or by the
end user by replacing the main image.
13. Do you have Online Help
for KustomSites?
We
provide you with context-sensitive online help when
you are building your website with Kustom Sites
Builder. Kustom Sites Builder also has specific
help topics for some of the more advanced features
that you might come across.
14.
Will I be able to edit my website once it is created?
Of
course, once the site is created, you can edit/update
the site by logging on to your Kustom Sites Builder
Page Manager where you can edit your website. Once
you login to your Kustom Sites Builder Page Manager,
you can:
-
Add
or Delete pages in the web site
-
Add
or Edit the Text within the website using a Rich
Text Editor
-
Incorporate Logos to the site
-
Upload
Images for the web site and edit using Online Image
Editor
-
Add/edit Feedback Form or a Custom Form to suit
specific needs
-
Add/edit Banners and Footers to the site
-
Create Shopping Cart with the Shop Wizard
-
Create attractive Welcome Page for the site
-
Create Flash Intro Animations to the site
-
Change the Website Design, etc.
15.
Can I import an existing website and continue modifying
it using Kustom Sites Builder?
Kustom
Sites Builder does not support this feature currently.
Right now, it is compulsory that the websites are
created only with the templates available in Kustom
Sites Builder.
16. Are there any downloads required to use Kustom
Sites Builder? If so, how should I do it?
None
absolutely. There is no need for you to download any
software or plug-in. Just your regular browser should
be more than enough.
17. Do I have to change the settings in my browser
in order to use Kustom Sites Builder?
If
you can browse the Internet and visit web pages and
/ or Flash sites, then you do not need to change any
settings in your browser or operating system specifically
to use Kustom Sites Builder. However our designs are
best viewed at a resolution of 800 x 600.
18. Can I change the image
that comes along with the design template?
Yes,
you can change the image that comes along the template.
It is possible that a particular template that you
like has a totally irrelevant image. With Kustom
Sites Builder's powerful image replacement feature
you can replace the image with your own custom image.
You just need to log on to the Page Manager and
click on the link called Change Image / Incorporate
Logo. Here you can replace your own image in place
of the existing image as part of the template. If
you have difficulties or need special effects, please
contact Customer Support at info@kustomsites.com
and the designers will assist you.
19.
What is a Welcome Page Wizard?
Welcome
Page Wizard is a step-by-step wizard used for creating
a Welcome Page for your website. With Welcome Page
Wizard, you can quickly and easily add a customized
Welcome Page to your website.
When a Welcome Page is incorporated in your website,
it is the first HTML page that your visitors will
get to see on entering your website. You can choose
from a wide range of attractive design templates
for your Welcome Page. Graphic Rich Welcom Pages
are not available with the Simple Plan.
20.
What is an Image Editor?
Online
Image Editor allows you to perform various image
manipulation/editing and retouching features to
refine/correct and enhance your existing image before
including it in your website. With Image Editor,
you can perform various image editing operations
like Flip, Crop, Rotate, apply Frames & Borders,
change Brightness & Contrast, Resize, Annotate
(place text on an image), Change Image Format, etc.
21.
What is a Flash Wizard?
Flash
Wizard helps you add customized Flash animation
to your website. It allows you to select from a
wide range of flash movies and customize the color,
image, sound, text and the overall message of the
Flash animation, etc. When a Flash Intro is incorporated
in your website, you will first get to see this
Flash animation before moving to your website's
Welcome Page.
22.
Is it possible for me to create Forms like feedback
form, registration form, etc. that I get the results
from?
Yes,
of course. You can create customizable forms in
Kustom Sites Builder using the Form Wizard. It is
also possible for the users to incorporate a readymade
feedback form as part of their website.
23.
What are the key differences between the various packages
available?
24.
May I change packs once I've signed up?
Depending
on the Pack that you have signed up for, you can
upgrade to a more feature-rich pack by just sending
an upgrade pack request to your administrator.
25.
I don't want to create my site on my own. Do you offer
any assistance on building my website?
26. Do I need to know HTML to use Kustom Sites
Builder?
Absolutely
not! If you can browse, you can build. It's that
easy.
27.
Can I upload and download image files?
Of
course, you can even edit your images using our
powerful online image editor before you use them
on your website.
Questions?
Call
us Toll Free at 1-800-966-1617 - In Houston, Texas call
281-477-8672
or email us at
info@kustomsites.com |